Privacy Policy
The Mindful Health Foundation (“The Mindful Health Foundation”) respects the privacy of its customers and the visitors and users of this website.
This policy (“Privacy Statement”) is intended to inform you of our policies and practices regarding the collection, use, and disclosure of any personal information we obtain about you based on your use of our website, products, or services. “Personal information” is information about you that is personally identifiable to you such as your name, address, e-mail address, phone number, and other non-public information that is associated with the foregoing.
We pay close attention to how Personal Information is used and shared, and we use Personal Information sensibly. We will not sell your Personal Information to any third party.
User Content
By visiting our website or using our products or services, you agree to the terms of this Privacy Statement.
You expressly consent to the processing of your Personal Information according to this Privacy Statement. Personal information may be processed by The Mindful Health Foundation or The Mindful Health Foundation’ trusted vendors or other third parties in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Personal Information may be less stringent.
Collection of Personal Information
The Personal Information we gather from you helps us to learn about our customers and potential customers. We use this information to better tailor the products and services we offer, and to contact you from time to time with information about our or a third party’s products and services.
Personal Information You Provide to Us
We collect Personal Information that you submit to us voluntarily. The Personal Information we collect includes, but is not limited to, the following: name, mailing address, web address, telephone number, e-mail address, and information contained in any e-mail or other communication you send to us or information you give to us in any other way.
Personal Information Collected Via Technology
As you navigate our website, certain passive information may also be collected, including your Internet Protocol address, browser type, and operating system. We also use cookies and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the solutions and information for which you searched and viewed. This type of information is collected to make our solutions and services more useful to you.
Personal Information We Receive from Other Sources
We may receive Personal Information about you from other sources like telephone or telefax. We may add this information to the information we have already collected about you in order to improve solutions and services we provide.
Collection of Company of Organization Information
We may also ask you for or collect information about your company or organization. Any information about your company that is publicly accessible (such as information found on your website or through search engines or business information database services) shall not be considered Personal Information and our use of that information shall not be restricted in any way.
Website and Marketing Campaign Information
If you use our products or services to create of market a website of edits the content of a website for yourself or for a company or organization, the information on the website or on the marketing campaign shall not be considered Personal Information and our use of that information shall not be restricted in any way. For example, in order to drive traffic to your website and to make your website easier to find, we may need to disclose keywords about your business, your business name, general and specific description about your business, information about your location, and information about your products and services to third-party services and to the general public. Additionally, unless otherwise restricted in a fully executed Business Agreement between you and us, we reserve the right to publish the website, marketing campaign, and/or a description of the products and services we are providing you in our online portfolio and news releases.
Use of Information
In general, Personal Information you submit to us is either to fulfill services and products you order, respond to requests that you make, process transactions, facilitate your request for a quote or to aid us in serving you better. We will not share your Personal Information with other businesses unless (i) we feel they can better fulfill your consultation or service request, or (ii) necessary for us to perform or fulfill the products and services your order from us, or (iii) unless the business is providing products or services to us. We may use your Personal Information to provide with electronic newsletters or promotional e-mails as well as information and offers about our products and services, however, you may “opt-out” at any time by following the unsubscribe instruction provided in the e-mail or replying with “unsubscribe” if no unsubscribe instructions are available.
Disclosure of Personal Information
We do not sell your Personal Information to third parties.
In order to build the solutions for you, we may engage third parties to assist us, and, in connection with such assistance, we may provide them with Personal Information that you have provided and that is necessary for them to assist us.
We also use third parties to maintain and store your Personal Information and to process any payment you make to us. Generally, these parties are required not to use your Personal Information other than to provide the services requested by us.
If our company or our assets are acquired by another company, that company will possess the Personal Information collected by us and it will assume the rights and obligations regarding your Personal Information as described in this Privacy Statement.
We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect and defend the rights or property of us or users of our websites or our customers’ websites.
Your Choices Regarding Your Personal Information
Should you decide to stop receiving e-mail communications or newsletters from us, you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail or replying with “unsubscribe” if no unsubscribe buttons are available. If at any time you wish to subscribe to any communications from us, you may do so by contacting us at contact@fishtale.com. Despite your indicated e-mail preferences, we may send you e-mails regarding updates to legal notices applicable to the account you created with us. From time to time, we may contact you by telephone to offer you products or services, which we believe may be valuable to you. Should you prefer not to receive such calls, please advise the representative who contacts you.
Regarding Minors
Our websites are not designed for minors under the age of 18. We do not intentionally gather Personal Information about visitors who are under the age of 18.
Links to Other Sites
Our provision of a link to any other website location includes websites we have created for third parties, websites we host for third parties, websites linked to in our portfolio, and content or blog is for your convenience and does signify our endorsement of such other website or location or its contents. We have no control over, do not review, and cannot be responsible for these outside websites or their content. Please be aware that the terms of our Privacy Statement do not apply to these outside websites.
Security
We use reasonable measures to maintain the security of your Personal Information. Even so, technical mistakes are possible. No company, including us, can fully eliminate security risks associated with Personal Information.
Contact Us
Should you have any questions or concerns regarding this Privacy Statement, please contact us as follows:
The Mindful Health Foundation
865 91st Ave N.
Naples, FL 34108
or email us at ethicspoint@themindfulhealth.com
Privacy Statement Update
This Privacy Statement is subject to occasional revision, and if we make any changes in the way we use your Personal Information, we shall notify you by posting an updated Privacy Statement on this Web page. If you object to any such changes, you must cease using our website, products, or services. Continued use of our website, products, or services following notice of any such changes shall indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.
Choice of Law
If you choose to visit our website or use our products or services, any dispute over privacy is subject to this Privacy Statement as governed by the laws of the State of Florida.
Patient’s Bill of Rights and Responsibilities
Section 381.026, Florida Statutes
A PATIENT HAS THE RIGHT TO:
Be treated with courtesy and respect, with appreciation of his or her dignity, and with protection of privacy.
Receive a prompt and reasonable response to questions and requests.
Know who is providing medical services and is responsible for his/her/they care.
Know what patient support services are available, including if an interpreter is available if the patient does not speak English.
Know what rules and regulations apply to his or her conduct.
Be given by the health care provider information such as diagnosis, planned course of treatment, alternatives, risks, and prognosis.
Refuse any treatment, except as otherwise provided by law.
Be given full information and necessary counseling on the availability of known financial resources for care.
Know whether the health care provider or facility accepts the Medicare assignment rate, if the patient is covered by Medicare.
Receive prior to treatment, a reasonable estimate of charges for medical care.
Receive a copy of an understandable itemized bill and, if requested, to have the charges explained.
Receive medical treatment or accommodations, regardless of race, national origin, religion, handicap, or source of payment.
Receive treatment for any emergency medical condition that will deteriorate from failure to provide treatment.
Know if medical treatment is for purposes of experimental research and to give his or her consent or refusal to participate in such research.
Express complaints regarding any violation of his or her rights.
A PATIENT IS RESPONSIBLE FOR:
Giving the health care provider accurate information about present complaints, past illnesses, hospitalizations, medications, and any other information about his or her health.
Reporting unexpected changes in his or her condition to the health care provider.
Reporting to the health care provider whether he or she understands a planned course of action and what is expected of him or her.
Following the treatment plan recommended by the health care provider.
Keeping appointments and, when unable to do so, notifying the health care provider or facility.
His/her/they actions if treatment is refused or if the patient does not follow the health care provider’s instructions.
Making sure financial responsibilities are carried out.
Following health care facility conduct rules and regulations.
Agency for Health Care Administration
Visit us at www.FloridaHealthFinder.gov
If you believe your patient rights have been violated you may contact us directly by emailing us at ethicspoint@themindfulhealth.com. Grievance forms are also readily available in each of our program areas. Please complete the form and return it to any reception area, mail it to 865 91st. Ave. North, Naples, FL 34108 , attention Greivance Department, email it to ethicspoint@themindfulhealth.com or return to any MHF staff member. We will be happy to assist you in completing the form, if requested. The grievance form will be given to a Quality Improvement representative within 24-hour business hours. This person will review the grievance and contact appropriate staff who are involved and can help resolve the grievance. You will then be contacted by a staff member within seventy-two hours and the team will work to resolve your issue within a reasonable period of time. If you have any questions concerning your grievance, please call (239) 434-6596 or email ethicspoint@themindfulhealth.com. If the previous steps have taken place and you are still not satisfied with the results, you may contact:
Florida Abuse Hot Line at 1-800-96-ABUSE; at 1-888-419-3456
Department of Children and Families, Office of Civil Rights, 1317 Winewood Blvd. Bldg. 1, Rm. 110, Tallahassee, FL 32399-0700, Southeast Region, U.S. Dept. of Health & Human Services, Office for Civil Rights, Sam Nunn Atlanta Federal Center, Suite 16T70, 61 Forsyth Street SW, Atlanta, GA 30303
Jacob Still, MPH, Department of Children and Families -Suncoast Region, 1864 17th Street, Sarasota, FL 34234. o:941-554-1719 c: 813-731-4957 fax:941-554-1702.
CARF. You may email your comments or concerns to feedback@carf.org. You may fax your feedback to: (520) 318-1129. You may mail your feedback to: CARF, 6951 East Southpoint Road, Tucson, AZ 85756-9407. You may call toll free (866) 510-2273 or (866) 510-CARF.
You may contact: Disability Rights Florida, 2473 Care Drive, Suite 200, Tallahassee, Florida 32308. Tel 1- 800-342-0823. You may contact the Abuse Hotline: 1-800-962-2873, Florida Relay 711 or TTY:1-800-955-877
